FAQ

Frequently Asked Questions — Olevs Men’s Watch UK

What types of watches do you offer?

We specialise exclusively in men’s watches, offering a curated collection of automatic timepieces and chronograph models. Each piece blends timeless design with precise engineering and durability.

Are your watches water-resistant?

Yes, most of our watches offer water resistance suitable for daily wear. Specific resistance levels (ATM) are listed in each product description.

Can I exchange or return my watch?

Yes. We offer returns within 14 days and exchanges within 30 days of receipt. Products must be unused, undamaged, and returned with original packaging. For more details, please review our Return Policy.

Are the products genuine?

Absolutely. All our watches are sourced from authorised distributors. Each item undergoes strict quality control before shipping to ensure authenticity and performance.

How long does delivery take?

We deliver across the UK and Europe within approximately 5 to 15 business days, depending on your location. A tracking number is provided as soon as your order is dispatched.

Where do you deliver?

We ship across the United Kingdom and all countries within the European Union. Reliable delivery and full tracking are part of our commitment to customer satisfaction.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shop Pay for fast and secure checkout.

 Is my payment secure?

Yes. Olevs Men’s Watch UK uses advanced SSL encryption and trusted payment gateways to ensure your details remain protected at all times.

How can I track my order?

Once your order is shipped, you’ll receive an email with your tracking number. You can also track your parcel anytime via our Track My Order page.

Can I modify or cancel my order after purchase?

If your order hasn’t been processed yet, we may be able to assist. Please contact our team as soon as possible.

How can I contact you?

You can reach us via email at: support@olevsmenswatch.co.uk
We aim to reply within 24 business hours.